Return Policy
Last updated: [26-09-2026]
1. Eligibility for Returns
We accept returns under the following conditions:
- The item is unused, in original packaging, and in the same condition as received.
- Return request is made within [3/5] days of delivery.
- Personalized or custom-made gifts may not be eligible for return unless defective.
2. Non-Returnable Items
The following items cannot be returned:
- Personalized/customized products (e.g., engraved items, photo prints).
- Perishable goods (if applicable).
- Items damaged due to customer misuse.
3. How to Initiate a Return
To start a return, please contact us at [contact email] with your order number and reason for return. We will provide return instructions and a return address.
4. Return Shipping Costs
- If the return is due to our error (wrong/damaged item), we will cover return shipping.
- For change-of-mind returns, the customer bears return shipping costs.
5. Inspection & Refund
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [5–10] business days.
6. Exchanges
We offer exchanges for defective or wrong items. Contact us at [contact email] to arrange an exchange.
7. Late or Missing Refunds
If you haven’t received your refund after business days, please check with your bank and then contact us at giftsomeone.in@gmail.com.
8. Contact
For return-related questions:
Email: giftsomeone.in@gmail.com
Phone: 9474575694